State Farm® Insurance Agent Stephanie Jameson

"I shopped around for insurance for awhile, and then just kind of gave you looking. Fast forward how ever long it was I got a message and then a call from State Farm. I decided to answer and see what they might be able to do for me. Well to my joy, I was able to save some money. But that's not the best part. The customer service I have reviewed from Shackera was/is just absolutely extraordinary! She is super informative and if she didn't know the answer found out in impeccable time! Even if I didn't save a ton of money Shackera alone would have swayed me because you can tell how much she cares and how much she wants to help. Thanks you so much for reaching out to me! Looking forward to this new relationship and my new insurance with State Farm!!"

"Adriana Akins helped me during my latest visit. She took my insurance payment and answered all of my questions thoroughly. She even remembered an issue I had in the past regarding insurance coverage and offered information on a new policy just recently offered to customers. It is always a pleasure to stop in to Stephanie's office. Call or stop by and ask for Adriana Akins to help you with all of your insurance needs, auto, life or home."

"I live in Dundalk and for a while have wanted to relocate my home office. My original policy was set up outside my hometown because of where I purchased my car. Change is always nerve wracking, and people these days aren’t always the friendliest. But I made the switch anyhow, and I definitely do not regret it. Shackera helped me make changes to my policy, that I’ve been putting off. It was super easy, she was super kind and very informative. Definitely cares about you as a client not just another number. So thank you for making change easier this time around for me. I definitely recommend this office to anyone looking for something better. :)"

"I've been a policyholder with State Farm and Stephanie Jameson's office for eight years, and had a wonderful experience with the team until I needed to reduce/end my insurance. I'm moving out-of-state and sold my car in July 2022. I reached out to State Farm to end my policy and thought that I had done so. Three months later, I see that I've been charged my regular rate. When I reached out again to ask why I was still being charged, it was explained to me that I needed to provide MDOT MTA with my plates and provide State Farm with a receipt. I followed those instructions the very next day, but was informed that I cannot be reimbursed for the insurance that I paid on a vehicle that I no longer owned. Throughout the days of back-and-forth emails to resolve this, I received one sentence replies that needed additional clarification, and ultimately ended with State Farm telling me that they would not work with me to even partially reimburse me for the $300+ that I'd paid...on a vehicle that I no longer owned! Also throughout these emails, it was revealed to me that I was still paying renters insurance monthly, even though I know that I requested to have this cancelled when I bought my home in 2020. All of this is a total bummer, because I'd had a great experience with Stephanie Jameson's agency. They'd helped me ensure my car and the apartment that I rented, and I'd found that they were responsive, helpful and aim to provide the best coverage for the lowest price. I'm sure that all of this was my naivety as a first-time car seller, but the disappointment here is that the agency made little effort to help me when I asked them what I needed to do, and that lack of communication cost me hundreds of dollars."

"I was very upset with my insurance company and when I came in State Farm Stephanie helped me understand how my insurance should work and took care of everything for me and continues to take care of everything for me every time I walk in.... she is definitely an asset to your company"