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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Gabrielle Mitchell

March 3, 2023

5  out of  5 rating by Gabrielle Mitchell
"Adriana is the best love her! Always so nice and very helpful."

T. Max

February 24, 2023

5  out of  5 rating by T. Max
"This office took care of me , I recommend them. They did an excellent job!"

Thomas Getner

February 17, 2023

5  out of  5 rating by Thomas Getner
"I’ve been with State farm for many years now and they have a great service. The people that work for them are nice and very sociable. I hope you have a good experience too"

Karen Fleming

February 17, 2023

5  out of  5 rating by Karen Fleming
"Shakira was very helpful with getting my policies in order. All my needs were met very professionally. Greatly appreciated!"

Tiffany Mai

February 9, 2023

5  out of  5 rating by Tiffany Mai
"We have been with Stephanie Jameson & her team for many years. We buy all our insurance from them, whether it be our business or personal needs. They are always responsive and attentive to our needs. We can’t imagine using another agent or company!"

Jason Erickson

January 30, 2023

5  out of  5 rating by Jason Erickson
"Adriana Akins and Jessie (I don’t remember her last name) worked very hard to fix an error made higher up in the company. I am very impressed with the effort they put into it and how hard they fought for me, just a regular customer."

Jeff Mullaney

January 16, 2023

5  out of  5 rating by Jeff Mullaney
"Working with Amy to make insurance changes was a breeze. I’ve always been treated with respect and get prompt and professional service from Stephanie and her team."

Jim Lewis

January 12, 2023

5  out of  5 rating by Jim Lewis
"I shopped around for insurance for awhile, and then just kind of gave you looking. Fast forward how ever long it was I got a message and then a call from State Farm. I decided to answer and see what they might be able to do for me. Well to my joy, I was able to save some money. But that's not the best part. The customer service I have reviewed from Shackera was/is just absolutely extraordinary! She is super informative and if she didn't know the answer found out in impeccable time! Even if I didn't save a ton of money Shackera alone would have swayed me because you can tell how much she cares and how much she wants to help. Thanks you so much for reaching out to me! Looking forward to this new relationship and my new insurance with State Farm!!"

toya broady

January 2, 2023

5  out of  5 rating by toya broady
"Shackera Campbell is amazing! Very professional and honest in answering all my questions, as she made me feel comfortable and put my mind at ease regarding my policy. Anyone looking to start I would recommend Shackera as their agent."

Duane Cain

December 28, 2022

5  out of  5 rating by Duane Cain
"Amy was very helpful and lead me through every step to make my experience easy."

Shauna Taylor

December 16, 2022

5  out of  5 rating by Shauna Taylor
"Shackera Campbell of the agents who helped me today. She was very professional and answered all my questions I asked her today. She so patient and very customer friendly."

Justin Miernicki

December 14, 2022

5  out of  5 rating by Justin Miernicki
"Staff is always very efficient and helpful!!"

Scott Foster

November 28, 2022

5  out of  5 rating by Scott Foster
"Very calm and polite. Help me explore other options that turned out to be a major success. Thanks."

Lachaun Brown

November 24, 2022

5  out of  5 rating by Lachaun Brown
"I had the honored to speak with Ms. Shackera and she was GREAT! On the phone she was very helpful, detailed, and patient."

Carla Mason

November 23, 2022

5  out of  5 rating by Carla Mason
"Always a great experience.. They always answer every question I have.."

Berlinda Phillips

November 12, 2022

5  out of  5 rating by Berlinda Phillips
"Adriana Akins helped me during my latest visit. She took my insurance payment and answered all of my questions thoroughly. She even remembered an issue I had in the past regarding insurance coverage and offered information on a new policy just recently offered to customers. It is always a pleasure to stop in to Stephanie's office. Call or stop by and ask for Adriana Akins to help you with all of your insurance needs, auto, life or home."

Sarah Elizabeth S.

November 9, 2022

5  out of  5 rating by Sarah Elizabeth S.
"I live in Dundalk and for a while have wanted to relocate my home office. My original policy was set up outside my hometown because of where I purchased my car. Change is always nerve wracking, and people these days aren’t always the friendliest. But I made the switch anyhow, and I definitely do not regret it. Shackera helped me make changes to my policy, that I’ve been putting off. It was super easy, she was super kind and very informative. Definitely cares about you as a client not just another number. So thank you for making change easier this time around for me. I definitely recommend this office to anyone looking for something better. :)"

Clarence Parker

October 24, 2022

5  out of  5 rating by Clarence Parker
"Very Knowledgeable and willing to go over an aboard to answer my questions I felt very comfortable with Ms Amy"

Laura Van Wert

October 21, 2022

2  out of  5 rating by Laura Van Wert
"I've been a policyholder with State Farm and Stephanie Jameson's office for eight years, and had a wonderful experience with the team until I needed to reduce/end my insurance. I'm moving out-of-state and sold my car in July 2022. I reached out to State Farm to end my policy and thought that I had done so. Three months later, I see that I've been charged my regular rate. When I reached out again to ask why I was still being charged, it was explained to me that I needed to provide MDOT MTA with my plates and provide State Farm with a receipt. I followed those instructions the very next day, but was informed that I cannot be reimbursed for the insurance that I paid on a vehicle that I no longer owned. Throughout the days of back-and-forth emails to resolve this, I received one sentence replies that needed additional clarification, and ultimately ended with State Farm telling me that they would not work with me to even partially reimburse me for the $300+ that I'd paid...on a vehicle that I no longer owned! Also throughout these emails, it was revealed to me that I was still paying renters insurance monthly, even though I know that I requested to have this cancelled when I bought my home in 2020. All of this is a total bummer, because I'd had a great experience with Stephanie Jameson's agency. They'd helped me ensure my car and the apartment that I rented, and I'd found that they were responsive, helpful and aim to provide the best coverage for the lowest price. I'm sure that all of this was my naivety as a first-time car seller, but the disappointment here is that the agency made little effort to help me when I asked them what I needed to do, and that lack of communication cost me hundreds of dollars."

Dawn Perseghin

October 19, 2022

5  out of  5 rating by Dawn Perseghin
"The girls are always very helpful. Amy worked with me on getting a great rate for insurance for my Husband’s new car. Always a pleasure dealing with you guys! They are always available when I need them! Thank you"

Mary Rostek

October 17, 2022

5  out of  5 rating by Mary Rostek
"Amy Brydge was very helpful in answering my questions and giving me suggestions to best suit my needs."

Angie Moreno

October 15, 2022

5  out of  5 rating by Angie Moreno
"Spoke to Chasey who was extremely knowledgeable, helpful and professional! I had multiple questions she was able to answer! When I am ready to make the switch she will be the one I contact!"

Michele Poletynski

October 8, 2022

5  out of  5 rating by Michele Poletynski
"I was very upset with my insurance company and when I came in State Farm Stephanie helped me understand how my insurance should work and took care of everything for me and continues to take care of everything for me every time I walk in.... she is definitely an asset to your company"

John Van Goethem

October 3, 2022

5  out of  5 rating by John Van Goethem
"Such a friendly and helpful office!"

Sandy Johnson

September 24, 2022

5  out of  5 rating by Sandy Johnson
"Shockera made the change to State Farm for my home and car a pleasant experience. She was thorough."